Why no, not really. For more information, please see any source material, or watch a chicken idk.
Help and Support
Find answers to frequently asked questions about orders, deliveries and your account
How can we help?
To direct you to the best information, please:
- click one of the tabs below to get a list of FAQs for that topic
- or search throughout all our topics with the SEARCH tool
If you can't find the answer to your question, please contact us here.
Account
If you are eligible for funds through {SCHEME}, you do not need to register or create an account on the {SCHEME} portal.
An account will be created for you automatically when your funds are awarded and an email will be sent to you when the account is ready for you to log in.
If you are not eligible to receive {SCHEME} funds, you will need to register for an account to access the shop and the free resources on the {SCHEME} portal.
Funds
If you are eligible for funds through UAT Test Aspire, you do not need to register or create an account on the UAT Test Aspire portal.
An account will be created for you automatically when your funds are awarded and an email will be sent to you when the account is ready for you to log in.
If you are not eligible to receive UAT Test Aspire funds, you will need to register for an account to access the shop and the free resources on the UAT Test Aspire portal.
Orders
Most orders can't be cancelled. If you no longer want your order and it has not been dispatched, you can request a cancellation by visiting your order page and clicking 'Request Cancellation'. This does not guarantee that your order will be cancelled, but we will do our best.
Some items have restrictions:
- Online courses - Please first check the product page in case there are any specific instructions.
- eBooks - These are non-refundable as these are loaded and available to you immediately.
- eVouchers - These are non-refundable as these are loaded and emailed to you immediately.
Two types of awards are available for access via the University of Law Aspire portal.
The Digital Hardship Funds and Food Vouchers are "credit" funds which are only available for use on the University of Law Aspire online shop.
The other type of awards are "cash" funds that can be used on the University of Law Aspire online shop or withdrawn.
If you do not find an option to withdraw your funds on the portal then you have not been issued funds that can be withdrawn.
Search help and support
Type a keyword or phrase to search all 6 answers.
Account
Why no, not really. For more information, please see any source material, or watch a chicken idk.
If you are eligible for funds through {SCHEME}, you do not need to register or create an account on the {SCHEME} portal.
An account will be created for you automatically when your funds are awarded and an email will be sent to you when the account is ready for you to log in.
If you are not eligible to receive {SCHEME} funds, you will need to register for an account to access the shop and the free resources on the {SCHEME} portal.
Funds
If you are eligible for funds through UAT Test Aspire, you do not need to register or create an account on the UAT Test Aspire portal.
An account will be created for you automatically when your funds are awarded and an email will be sent to you when the account is ready for you to log in.
If you are not eligible to receive UAT Test Aspire funds, you will need to register for an account to access the shop and the free resources on the UAT Test Aspire portal.
Orders
Most orders can't be cancelled. If you no longer want your order and it has not been dispatched, you can request a cancellation by visiting your order page and clicking 'Request Cancellation'. This does not guarantee that your order will be cancelled, but we will do our best.
Some items have restrictions:
- Online courses - Please first check the product page in case there are any specific instructions.
- eBooks - These are non-refundable as these are loaded and available to you immediately.
- eVouchers - These are non-refundable as these are loaded and emailed to you immediately.
Two types of awards are available for access via the University of Law Aspire portal.
The Digital Hardship Funds and Food Vouchers are "credit" funds which are only available for use on the University of Law Aspire online shop.
The other type of awards are "cash" funds that can be used on the University of Law Aspire online shop or withdrawn.
If you do not find an option to withdraw your funds on the portal then you have not been issued funds that can be withdrawn.